![]() ![]() Tip: You can also zoom in on the map during recording with just one finger. Or you can save it as a route, which can be edited and published later. The recording will be saved in "Overview"> "Contents"> "Tracks". You can then choose to continue recording or end it altogether. Swipe left and right to switch which information is shown.Ĭlick on "Pause" to stop the recording. To access this, tap on the arrow under the upper gray bar showing the distance covered, altitude and the elapsed time. ![]() It is possible whilst recording to continue to display the interactive altitude profile which gives you your current altitude, the time you have spent moving and your current and average speeds. You can find out more about determining your current location and aligning your map view. Please note that your GPS signal will need to have been activated by this point. The recording itself will begin once you press "Start". This allows us to install the Route widget on your cart page, giving you immediate access to tracking and green package protection.Tap the 'Tracking' icon shown on the bottom bar of the app to start recording. Next, authorize the connection between your store and Route. To add Route to your store, simply click the “Add app” button. Based on the merchant’s preference, Route will either refund the purchase or reorder the same products for the customers-ultimately creating a second sale for the merchant.Ĭustomer claims are swiftly resolved while merchants save time and retain more revenue. Once a claim is submitted, Route jumps into action. Should an issue arise, customers can quickly file claims through a link sent via email or directly in the Route app. Protection is free for merchants and costs customers up to 2% of their cart total (with a minimum of $.98) when they opt in. Route then calculates the carbon emissions created in transit and offsets them to provide a carbon neutral shipping experience. Once Route is installed on your store, customers will be able to add Green Package Protection against loss, theft, and damage right on the checkout page. Increase customer engagement, meet customer expectations, and keep shoppers informed as their purchases go from fulfillment to doorstep. Merchants can customize their unique brand profile and add branded content to shipping notifications. Instantly bring tracking to life with beautiful, immersive web and mobile experiences for any shoppers who use the Route app, even if they didn’t add protection to their order. When Route is installed, package tracking is automatically implemented. Get valuable insights into claims filed by customers.Give customers confidence and peace of mind at checkout.Reduce support costs, claims resolution time, and frustration.Increase conversion, loyalty, and customer retention.Take control of the brand experience from checkout to delivery.By adding Route’s post-purchase solutions to the customer experience, online merchants: Route transforms the post-purchase journey from an undervalued afterthought into a loyalty-generating customer experience. A commitment to sustainability with carbon-neutrality on every order.Genuine customer engagement from purchase to delivery.Order protection against loss, theft, or damage.Package tracking built for the needs of modern consumers.With Route, Shopify merchants can increase customer lifetime value, decrease operational costs, and differentiate their brand by offering customers: Route offers a revolutionary platform that helps merchants reinvent their post-purchase experience.
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